Submit a Warranty Claim

Click the button below to log into your homeowner portal and submit a warranty claim. Need more info on what’s covered by your warranty? Scroll down to keep reading or call 833-MTH-6527 (833-684-6527).

Submit Warranty Claim

Warranty FAQs

What is the process for homes less than 2 years old?

What is the process for homes less than 2 years old?

After the initial inspection, we may require up to two full days access to your home. It’s our goal to complete all warrantable repairs within 7-10 business days after the initial inspection.

What is the process for homes 2 years and older?

After the initial inspection, our warranty team will discuss any necessary repairs and access requirements to your home. Our goal is to complete all warrantable repairs on homes greater than two years old within 21- 30 business days or less.

Are third-party inspector items covered by my warranty?

Your home is likely to be your greatest investment, and you may consult with a third-party inspector to inspect your home prior to your warranty expiration. We're happy to discuss the findings of your third-party inspection report with you; however, we do not accept third-party inspection reports. Home inspection reports often point out homeowner maintenance items, suggestions, and recommendations that aren't a part of your home's warranty. We recommend you review your third-party report for warrantable items, and only submit those items on your warranty request.

Where should I go for more information?

Your homeowner's manual is always a great resource for further details regarding your warranties, and it’s full of helpful maintenance tips to help keep your home in “tip-top” shape. You can also call 833-MTH-6527 (833-684-6527).

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